Classic Burritos

I came into burrito kitchens from sushi, where rice moisture is basically a religion, and it was strange to me how little attention burrito rice usually gets. Everyone focuses on seasoning, lime, cilantro, salt, and that stuff matters, but it's not what's making burritos fall apart or turn gummy by the time a customer eats them.The real issue is moisture held in the rice after cooking. Rice that goes straight from the pot into a hot hold bin keeps steaming itself, and by hour three it's turned soft and slightly gluey, which then makes the whole burrito soggy from the inside out. In a sushi kitchen you'd never hold rice that way. You'd spread it to cool and release steam before it ever touches anything else.We started doing something similar: spreading finished rice thin on sheet trays for about six minutes before it goes into the hot hold, letting excess steam escape. It sounds small. It changed the texture of every burrito that left the kitchen after the lunch rush, when rice usually

First, warm tortillas matter more than people think. A cold tortilla cracks the second you fold it, no matter how good your technique is. We keep ours on a low steamer, not a microwave, because microwaved tortillas go from cold to rubbery in about four seconds flat and there's no good window in between.Second, rice goes in the middle third of the tortilla, never spread edge to edge. New cooks always want to use the whole surface because it feels efficient. All that does is leave you no room to fold, and you end up with rice falling out both ends.Third, and this took me years to actually believe: weight matters more than volume. Two burritos that look the same size can be off by three ounces if one cook is eyeballing scoops and another is using a scale. That inconsistency is what makes regulars notice something's off even when they can't say what. We started weighing every burrito on the line two years ago and complaints about portion size basically disappeared, in both directions.None

Hey everyone! Just wanted to share a quick tip on using your community to increase event registration for your next event! We recently ran an event on the importance of Customer Success in 2020 and we saw a massive 70% of our event registrations come from signups on our community! What did we do? We simply set up an event on our community—announcing what we planned to cover and who would be speaking—and enabled event registration directly on the community. We also found that those who wanted to ask questions about the event did so in the comments section, which really got people excited about the topics we would be covering. What was also fantastic was that we saw those that attended the event kept the discussion going in the weeks after on the community too! So, definitely, for your next event be sure to use your community! ? 

Read me first if you got a need for a feature that is currently not offered or a feedback regarding the way things work, you can submit an idea. Create an IdeaIf you cannot find an existing Idea or Discussion that’s related to your topic, then select ‘Create an idea’ on the Ideas landing page.An Ideal Idea format:Title: The high level objective of your Idea. Description: Details should clearly define your Requirements. Make sure to include:A clearly defined use case or business problem that is not met with current functionality. For enhancement requests, provide detailed requirements for the functionality that you’re seeking. You can include links to related ideas/docs to explain why existing functionality does not meet your needs. Be detailed, illustrate if you can to bring out all the components. Make sure you are using all the Product area/module names Highlight the value this feature would bring for the broader community of users like youProduct area: Select the Feature you want to